Shipping Policy
Our shipping policy for FREE Domestic Shipping on All orders See Shipping for more information
Order Processing as shipping policy
- We process orders within 2-3 business days, excluding weekends and holidays. Pre-ordered items are processed within 2-3 business days of arrival in stock.
- Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
- If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped.
- Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
International Orders*
- These shipping methods do not have online tracking information.
| Shipping Options | Regular Shipping |
|---|---|
| International Shipping | Based on total order weight |
*packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost.
NOTE: We are not responsible for shipping carrier delays.
SHIPPING TIMES
We have multiple warehouses all over the world and we will ship from the closest warehouse towards your house. We will try to send the items as soon as possible with the fastest method available. Please note: these days begin to count when you get the shipment confirmation mail that your item(s) have been shipped.
EUROPE
The Netherlands |
7 – 15 days |
Belgium |
10 – 20 days |
Spain |
7 – 15 days |
Italy |
7 – 20 days |
United Kingdom |
10 – 15 days |
Rest of Europe |
7 – 20 days |
AMERICA
North America |
7 – 15 days |
Central America |
10 – 21 days |
South America |
10 – 21 days |
REST OF THE WORLD
Rest of the world |
35 – 55 days |
FREE SHIPPING ON ALL ORDERS, EVERY DAY. ALL YEAR.
Shipping is really free!*
We provide Free Standard Ground Shipping on all orders shipping within the contiguous 48 U.S states. Orders shipping via our FREE SHIPPING offer will ship utilizing one of the following carriers (UPS, USPS, or UPS Sure Post). Carrier choice for FREE SHIPPING is at the discretion of MTS Company. If you require a certain carrier to be used, it may be available at an additional cost.